bk99b Terms
& Conditions

1. Acceptance of Terms

By accessing, browsing, or using any part of the bk99b platform at bk99b.org — whether as a registered account holder or as an unregistered visitor — you acknowledge that you have read these Terms & Conditions in full, that you understand them, and that you unconditionally agree to be legally bound by them. These Terms & Conditions apply to all interactions with bk99b, including but not limited to account registration, deposits, withdrawals, gameplay, bonus claims, and customer support contact.

If you do not agree with any part of these Terms & Conditions, you must immediately cease using the bk99b platform and, if you hold an account, contact our support team at [email protected] to arrange account closure. Continued use of bk99b following any update to these terms will be treated as acceptance of the revised version.

These Terms & Conditions should be read alongside the bk99b Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and bk99b.

2. Eligibility & Registration

2.1 Age Requirement

The bk99b platform is strictly for adults aged 18 years and above. By registering an account or using any bk99b service, you confirm that you are at least 18 years of age. bk99b reserves the right to request age-verification documents at any point and to suspend or permanently close any account where the holder cannot demonstrate that they meet the minimum age requirement. Winnings accrued by any underage player will be forfeited without compensation.

2.2 One Account Per Player

Each individual player is permitted to hold exactly one registered bk99b account. Opening, operating, or attempting to open multiple accounts — whether using the same or different personal details, payment methods, or device identifiers — is a serious violation of these Terms & Conditions and will result in the permanent closure of all associated accounts and the forfeiture of all balances therein. If you believe a duplicate account has been created in your name in error, contact support at [email protected] immediately.

2.3 Accurate Registration Information

You must provide accurate, complete, and truthful information when registering your bk99b account. This includes your full legal name, date of birth, residential address in Bangladesh, and valid contact details including a working mobile number for OTP verification. Providing false, misleading, or incomplete registration information is a breach of these terms and may result in immediate account suspension, forfeiture of funds, and referral to the relevant authorities.

2.4 Account Verification

bk99b operates a Know Your Customer (KYC) verification process. You may be required to submit identity documents — such as a National ID card, passport, or driving licence — and proof of address before your withdrawal requests are processed. Failure to complete verification within a reasonable time frame may result in withdrawal delays or account restriction. Verification documents must be genuine and in your own name.

3. Account Obligations

3.1 Security of Login Credentials

You are solely responsible for maintaining the confidentiality of your bk99b login credentials — including your username, password, and any OTP codes sent to your registered mobile number. You must not share your credentials with any third party. bk99b will not be held liable for any losses or damages arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect unauthorised access, contact [email protected] immediately.

3.2 Account Activity Responsibility

All activity conducted through your bk99b account — including all bets placed, games played, deposits made, and withdrawals requested — is your sole responsibility, regardless of whether you personally authorised each action. bk99b records all account activity with timestamped logs maintained in Bangladesh Standard Time (BST, UTC+6).

3.3 Keeping Details Up to Date

You are required to keep your registered account details accurate and current. If your mobile number, email address, or residential address changes, you must update your bk99b account profile promptly. Outdated contact information may result in failed OTP delivery, withdrawal delays, or inability to receive important account notifications.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

bk99b accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, Visa, Mastercard, Dutch-Bangla Bank direct transfer, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are processed in Bangladeshi Taka (৳). bk99b does not apply currency conversion fees; however, your payment provider may apply their own charges.

4.2 Deposit Limits

The minimum deposit amount on bk99b is ৳200. The maximum single deposit amount and daily deposit limits may vary depending on your payment method and account verification status. These limits are displayed within your bk99b account dashboard at the time of deposit.

4.3 Withdrawal Conditions

The minimum withdrawal amount on bk99b is ৳500. Withdrawals will only be processed to a payment method that has previously been used for a deposit on the same account — we do not send withdrawals to new, unverified payment destinations. bk99b reserves the right to request additional identity verification before processing any withdrawal. Withdrawals are typically processed within the following time frames:

• bKash, Nagad, Rocket, Upay — typically within 1–4 hours during BST business hours
• Visa / Mastercard — typically 1–3 business days
• Bank transfer — typically 2–5 business days

bk99b is not responsible for delays caused by third-party payment processors, banking systems, or national holiday closures at payment institutions. Withdrawals may be delayed or withheld if there is a pending KYC verification, an active bonus wagering requirement, or a suspected security concern on the account.

4.4 Player Funds

bk99b holds player funds in accounts separate from operational funds. Your deposited balance is available for withdrawal at any time, subject to any active wagering requirements or pending verification procedures. bk99b does not use player funds for operational expenses.

5. Bonuses & Promotions

5.1 General Bonus Policy

bk99b offers a range of bonuses and promotional offers to both new and existing registered players. All bonuses are subject to the specific terms published with each individual promotion. In the event of any conflict between a promotion's specific terms and these general Terms & Conditions, the specific promotion terms take precedence for matters relating solely to that promotion.

5.2 Wagering Requirements

All bonuses awarded on bk99b carry wagering requirements that must be met before any bonus-derived funds can be converted to withdrawable cash. The wagering requirement multiplier (e.g., 20x, 30x, 35x) applicable to each bonus is clearly stated in the bonus offer terms. Wagering requirements must be completed within the stated expiry window — unmet requirements after expiry result in forfeiture of the bonus and any bonus winnings.

5.3 Eligible Games

Not all games on bk99b contribute equally to wagering requirements. Video slots typically contribute 100%, while live casino table games, sports betting, and certain instant games may contribute a reduced percentage or zero. The game contribution rates applicable to each bonus are stated in the individual promotion terms.

5.4 Bonus Abuse

bk99b operates a zero-tolerance policy toward bonus abuse. Prohibited behaviours include — but are not limited to — creating multiple accounts to claim the same promotion, exploiting bonus offers in a systematic low-risk manner, using the same bonus across coordinated accounts, or any pattern of play that bk99b's risk systems identify as designed to extract bonus value without genuine gameplay intent. Detection of bonus abuse will result in the immediate cancellation of all bonuses, forfeiture of bonus-derived winnings, and permanent account closure.

5.5 Seasonal Promotions

bk99b runs seasonal promotional campaigns tied to major events in Bangladesh and the cricket calendar — including BPL, T20 World Cup, IPL, Pohela Boishakh, Eid, and Victory Day on December 16. Each seasonal promotion is governed by its own specific terms published at the time of launch.

6. Game Rules & Fair Play

6.1 Game Provider Standards

All casino games available on the bk99b platform are supplied by independently certified game providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. Each provider's random number generators (RNGs) are independently tested and certified to ensure genuinely random, fair outcomes. bk99b does not alter or interfere with the game mechanics of any third-party provider title.

6.2 Valid Bets

A bet is considered valid and binding once it has been accepted and confirmed by the bk99b system. Bets placed in error by a player — including incorrect stake amounts or incorrect market selections — cannot be cancelled once confirmed. It is your responsibility to review all bet details before confirmation.

6.3 Void Bets and Sports Betting

In sports betting (including cricket markets covering BPL, T20, IPL, and ICC events), bets may be declared void under specific circumstances, including: the relevant event being cancelled or postponed beyond the stated settlement window; a technical error affecting the integrity of the odds; or the occurrence of a force majeure event. Void bets are settled by returning the original stake to the player's account balance. bk99b's decision on void bet determinations is final.

6.4 Disconnection Policy

In the event of a disconnection during live gameplay, bk99b's servers record the state of the game at the point of disconnection. Upon reconnection, the game will resume from — or settle based on — the recorded state. bk99b is not liable for losses arising from disconnections caused by the player's internet service provider, device, or network conditions.

6.5 Dispute Resolution

Any dispute regarding game outcomes, bet settlements, or account transactions must be submitted to [email protected] within 30 calendar days of the disputed event. Disputes submitted after this window may not be investigated. bk99b's internal dispute resolution process will apply, and the outcome of that process is final.

7. Prohibited Conduct

The following actions are strictly prohibited on the bk99b platform. Any player found to have engaged in prohibited conduct will have their account immediately suspended pending investigation, with potential outcomes including permanent account closure and forfeiture of all funds:

• Opening or operating more than one bk99b account
• Providing false, fraudulent, or stolen identity or payment information
• Using automated betting software, bots, scripts, or artificial intelligence tools to gain an unfair advantage
• Colluding with other players in any game — including poker or live dealer games — to manipulate outcomes
• Engaging in arbitrage betting or matched betting using bk99b bonus funds
• Laundering money or using bk99b to process proceeds of criminal activity
• Initiating fraudulent chargebacks on deposits made to bk99b
• Exploiting any software bug, glitch, or technical error for financial gain — bugs must be reported to support immediately
• Threatening, abusing, or harassing any bk99b staff member or other player
• Attempting to reverse-engineer, copy, or otherwise access the bk99b platform's underlying technology

bk99b cooperates fully with law enforcement agencies in Bangladesh and internationally. Any activity on the platform that is suspected to constitute a criminal offence will be reported to the relevant authorities along with all supporting account records and transaction logs.

8. Intellectual Property

All content on the bk99b platform — including but not limited to the bk99b brand name, logo, website design, page layouts, graphics, written content, software, game interfaces, and promotional materials — is the intellectual property of bk99b or its licensed content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bk99b platform for personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, publish, display, modify, create derivative works from, or commercially exploit any bk99b content without prior written authorisation from bk99b. Unauthorised use of bk99b intellectual property may result in civil or criminal liability.

Game content supplied by third-party providers — including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe — remains the intellectual property of the respective providers and is used by bk99b under licence.

9. Limitation of Liability

To the maximum extent permitted by applicable law, bk99b shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of — or inability to use — the bk99b platform, including but not limited to: loss of funds through gameplay (gambling involves inherent financial risk), loss of data, interruption of service, or reliance on information published on bk99b.org.

bk99b does not guarantee uninterrupted, error-free access to the platform. Scheduled maintenance, emergency technical work, or circumstances beyond bk99b's control — including acts of God, telecommunications failures, cyberattacks, or actions by government authorities — may temporarily affect platform availability. bk99b will endeavour to notify users of planned maintenance in advance where possible.

Nothing in these Terms & Conditions excludes or limits bk99b's liability for: fraud or fraudulent misrepresentation by bk99b; death or personal injury caused by bk99b's negligence; or any other liability that cannot be excluded or limited under applicable law.

10. Responsible Gaming

bk99b is committed to promoting responsible gaming across all regions of Bangladesh. The platform is strictly 18+ and we actively provide tools that help players maintain control over their gaming behaviour. All of the following responsible gaming features are available free of charge to every registered bk99b player through the account dashboard:

• Deposit limits — daily, weekly, or monthly caps on the amount you can deposit
• Session time alerts — notifications triggered after a configurable period of continuous play
• Cooling-off periods — temporary account restrictions of 24 hours, 48 hours, one week, or one month
• Self-exclusion — permanent or long-term account closure for players who feel gambling is becoming a problem
• Reality checks — periodic on-screen reminders of time spent and money wagered during a session

If you believe your gambling is becoming harmful, contact our support team immediately at [email protected]. Our team is available 24/7, 365 days a year and will assist you in activating any responsible gaming tool without delay or friction. For full information on responsible gaming at bk99b, please visit our dedicated Responsible Gaming page.

bk99b does not market its services to minors and does not permit minors to hold accounts or place bets under any circumstances. Players must be 18 years or older to use any part of the bk99b platform.

11. Amendments & Termination

11.1 Changes to These Terms

bk99b reserves the right to amend, update, or replace any part of these Terms & Conditions at any time and without prior notice, except where the nature of the change requires advance notification under applicable law. Revised terms will be published on this page with an updated effective date. Where changes are material, bk99b will make reasonable efforts to notify registered players via email or an on-platform notification. Your continued use of the platform after any change constitutes your acceptance of the updated terms.

11.2 Account Termination by Player

You may close your bk99b account at any time by submitting a written request to [email protected]. Any remaining balance in your account at the time of closure — net of any active bonus wagering requirements — will be refunded to your registered payment method, subject to standard withdrawal processing times and verification requirements.

11.3 Account Termination by bk99b

bk99b reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, where bk99b has reasonable grounds to believe that: the player has violated these Terms & Conditions; the player has engaged in fraudulent, abusive, or unlawful conduct; continued operation of the account poses a risk to other players or the platform; or bk99b is required to do so by a competent authority. In cases of account closure due to player breach, all balances — including bonus funds and winnings derived from bonus play — may be forfeited.

12. Governing Law & Contact

These Terms & Conditions and your relationship with bk99b are governed by and construed in accordance with applicable law. bk99b operates as a platform serving the Bangladesh market, and these terms are written in English as the controlling language of the agreement. In the event of any dispute, both parties agree to first attempt resolution through bk99b's internal dispute resolution process before pursuing any other legal remedy.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of the bk99b platform, you may contact our support team at any time:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year — including all Bangladeshi public holidays
• Response Language: English
• Time Zone: Bangladesh Standard Time (BST, UTC+6)

All formal legal notices to bk99b must be submitted in writing via email to the support address above with the subject line "Legal Notice — [Your Account Username]". bk99b will acknowledge receipt of formal legal notices within 5 business days (BST).